Nomad

About Us

Overview

Hello Nomadic Travelers!

Nomad Temporary Housing was founded by one of the pioneers of the temporary housing industry for nomadic travelers like you, to provide the widest possible choice of accommodations in the world. Nomad is the only independent operator of temporary apartments that combines the full service of an international temporary apartment company with the myriad of locations from over 1000 quality temporary apartment providers in Nomad’s network, 11,000 different apartment properties, and a total of 145,000 apartments. We provide you with unbiased options based on criteria you select. We place you where you wish to be at the rate you need, versus the competition placing you where it is convenient for them.

Our full service offering begins at the time of your rental request. Nomad’s reservation team conducts a “Nomad Needs Assessment" with you. We verify your specific requests when it comes to the important decision of selecting a temporary apartment. Is it location, price, or a particular apartment community? Arrival date or something else? Whatever your needs may be, they drive the apartment options we provide.

We feature beautiful garden style apartments in Los Angeles, sleek high rise accommodations in Shanghai, New York or Vancouver, and traditional townhouses in London.

Nomad has regional offices located in California, Hong Kong and London.

Nomad Value Proposition

Unbiased Selection, We give you options tailored to your needs, whether that is a specific arrival date, placing a group all in one building, or the lowest possible price point; whatever you desire. We can do this because we have no commercial interest in any property option we provide. We have no bias to our own apartment inventory, because we carry no inventory. In this regard, we are unique, and we work for you. We never force you into options to fill existing vacant apartments, simply because we don't have any vacant apartments.
Price Advantage, We scour the market for the best possible pricing at the time of reservation. Our proprietary multiple bid system seeks out un-rented temporary apartment choices among quality providers. You receive the best possible prices due to our bid system, Nomad’s keen knowledge of each area’s rates and costs, and the negotiating prowess of the Nomad team.
Choice, You receive the price and location choice of hundreds of apartment providers, under the auspices of one firm as we have aggregated the temporary housing industry for you. You can rest easy and deal with one company for all your temporary housing needs. From one stay to thousands per year; we provide a centralized point of contact for quality service, customized billing, 24/7 communication, and arrival and departure services.

Vision/Mission/Values

Our firm is based on one simple premise: To serve the needs, wants and desires of our nomadic customers. Our Vision, Mission and Value statements reflect this core ideal.

Vision

To be the finest independent and unbiased provider of temporary housing accommodations in the world, offering the best choices for our customers, putting their needs above all else.

Mission

Nomad will provide our customers with unparalleled choice when selecting temporary housing accommodations, at competitive rates via our proprietary bid system.
Nomad will provide the superior service of one centralized company, providing one point of contact, one invoice, and fanatical attention to customer satisfaction. Nomad will carefully select apartments and partners to insure service is consistently exceptional.
Nomad is independent and unbiased. We are not bound to our own properties or leased apartment inventory, as we do not carry any long term leases. This will insure our offerings are always in the client’s best interest.

Values

Customers: Our customers have our supreme focus. This includes the clients who place business with Nomad for their employees, as well as the valued guests who stay with us. We listen to our customers every step of the way.
Service: We provide the superior service our customers deserve and demand. Nomad will consistently exceed expectations. We will respond to any issue in a timely manner and resolve problems in the best possible fashion. We take the stress out of being a Nomadic traveler.
Associates: Nomad is founded on dignity, respect, and appreciation of our associates in the firm. We believe in a fun and enjoyable work environment. Each member of the team is empowered to handle any client need, instantly. By treating our associates with the highest regard, we will serve our customers the same way.
Nomad Certified Partners: Nomad will work only with quality temporary housing provider partners, firms that are renowned for service and quality. Nomad will treat these firms as valued partners, and create mutually beneficial business relationships.
Technology and Innovation: We are at the leading edge of the industry. We provide useful tools to insure stays with Nomad are stress free and enjoyable. For client contacts, we provide the detailed information, reports, and solutions that demonstrate Nomad is truly a strategic partner, not just a supplier.
Integrity: Nomad will operate with the highest level of integrity. Our unbiased and independent placement of our clients’ housing requests will always be fulfilled based on the customer’s requirements. We will never offer choices based on commission rate, or other incentive.
Community: Nomad encourages both industry and community service by our associates and partners. Nomad strives to improve the temporary housing industry and the communities where we do business. Nomad charities of choice are The American Red Cross and The Doctors Without Borders.

Quality and Service

Nomad was founded to provide the highest level of service and quality, along with the widest possible choices of housing in the world of temporary accommodations. Our commitment to service is constant, and we are always raising the bar internally, and within the industry. Our amazing associates understand the stressors involved in relocation and business travel, and do everything possible to mitigate the added pressure for each of our guests.

Nomad’s leadership has been active in the temporary housing and relocation space for decades. At its core, Nomad is a service company, that provides accommodations. We have a servant’s heart.
Our needs assessment is very thorough, and starts with the needs, wants and desires that are important to you. What is at the top of your mind? School district? First floor to accommodate a stroller? We will make it happen.
Our properties and apartments have been carefully selected and thoroughly inspected prior to your arrival to insure they are ready for you on arrival.
We are here to resolve any problems during your stay. We quickly respond to your service requests and keep you updated until completion via sophisticated customer service software, continuous associate training, and partnering with service oriented suppliers.
There are no paper forms required at the time of booking, all our agreements feature electronic signature options, making it easy to complete the rental agreement while you are on the go.
In addition to Nomad's associates, we have industry associates around the world who set up the apartments, provide housekeeping services, and attend to maintenance requests during your stay. These team members are part of our Nomad Certified Partner network.
We are the first international temporary housing firm to provide star ratings to help you choose the right level of property to fit your budget and situation. As we say, from practical to palatial, we have you covered.
We listen to our customers, and use the feedback to optimize our service, and for continuous improvement. We believe in customer surveys during stays, and regular feedback sessions from our corporate clients.
All associates at Nomad are empowered to resolve service issues; we know the value of handling issues right the first time, and on time.

Nomad Star Rating System

Nomad is the first international temporary accommodations firm to rate apartments via a very defined and specific star rating system. It allows prospective guests to truly make an educated decision on their housing, without actually touring before their arrival.

Nomad Star Definitions:

5 Star

The apartment community or building is less than eight years old, or it has had a 100% interior refit in the last five years. Secured entries with a 24/7 concierge to address your needs. Accommodations include upgraded apartment furniture, sleek appliances, granite or marble countertops, stylish carpets, and floor finishes. Other amenities include a washer/dryer en-suite, flat screen televisions, fine linens, wireless internet, all in highly desirable neighborhoods.

4 Star

The community is up to ten years old, or up to 15 years old with at least one full renovation in last 7 years. Full renovation includes new appliances, carpets, and flooring. Amenities include upgraded apartment furniture, flat screen televisions. Additional items include secured entries, high speed internet, washer/dryer en-suite, and fine linens. Properties are located in highly desirable neighborhoods, including key suburban locations and central business districts.

3 Star

The community is up to twenty years old, with at least one full renovation in the last seven years. The amenities include mid-range furniture, linens, and a complete housewares package. Washer/dryers are usually included, as are secured entries. High speed internet access is available. These properties may be found in central business districts or suburban locations.

2 Star

These properties, often built in the 1970’s or 1980’s, have benefitted from some form of renovation. They are often garden style, central corridor properties in large cities such as Los Angeles or the Washington, DC area. They include medium to lower grade apartment furniture and basic housewares and linens. This style of property can be suitable for intern groups, theater groups and government agencies with a limited budget. These properties are by request only for special needs as they typically do not meet Nomad’s standards for service and quality. No 2 star accommodations are listed on www.nomadtemphousing.com

1 Star

Often found in large well established areas of historic cities such as London and New York, these properties are built within the last 70 - 100 years, with various forms of renovation. Many guests view these locations as quaint. Furnishings and housewares are limited, however the basics are included, from utilities to cable TV. Nomad will not list these properties on www.nomadtemphousing.com as they are unable to meet our service and quality standards.

The Team

Gavan James, C.C.H.P

President and Chief Executive Officer

Gavan James, the founder, president, and CEO of Nomad Temporary Housing is truly a pioneer of the temporary housing industry.

Gavan's vision for a new type of temporary housing company came to life in 2010 when he formed Nomad. He has developed Nomad into one of the world's largest industry providers along with his fellow partners, Karl Thuge and Heather James. After a very successful 30 year period at Oakwood Worldwide where he oversaw all worldwide operations as Senior VP and GM, he launched Nomad to be the only unbiased worldwide housing solution available.

One of the most well known and respected figures in the temporary living field, Gavan has been an integral part of the industry’s growth via the formation of the Corporate Housing Provider’s Association (CHPA) in 1996. He was one of seven founding board members of CHPA, and is a current board member. He has served as CHPA’s President and Vice President over the years, and was the organization’s “Person of the Year” in 2003 and again in 2017. He holds the designation CCHP, Certified Corporate Housing Professional.

Gavan is married to wife Heather, with three daughters - Ashley, Hannah, and Amelia Rose. They reside in Rancho Santa Fe, California.

Karl Thuge, C.R.P.

Executive Vice President, Business Development

Karl Thuge is a seasoned relocation professional with over twenty years of relocation industry experience. Karl is one of the most respected and recognized people in relocation, after previously leading business development for two Fortune 100 firms.

Karl leads all of Nomad Temporary Housing’s business development, account management, and marketing programs. Before joining Nomad, Karl most recently was senior vice president of Bank of America’s mortgage division. Prior to his career at Bank of America, Karl was senior vice president of GMAC Mortgage of Troy, Michigan, where he managed GMAC’s national relocation business programs. Preceding his role at GMAC, Karl was chief operating officer of Corcoran.com, working with Barbara Corcoran of New York City.

Karl holds the designation of certified relocation professional from the Worldwide Employee Relocation Council (WERC). Karl works in Nomad’s satellite office in New York City. Karl resides in both Manhattan, and Long Island, New York.

Heather James, C.R.P., G.M.S.

Executive Vice President/Partner

Heather James is an integral part of the development, growth and retention of clients at Nomad Temporary Housing. Her acute focus on the client and guest experience reflect Nomad's vision to "offer the best choices for our customers, putting their needs above all else".

As a longtime veteran in the world of global mobility, Heather's relocation career began in the early 90's and spans the furniture industry, corporate housing, lending, mobility management and global banking services arenas. Heather's passion for the business and for building quality relationships with clients and colleagues is the cornerstone of her success. Prior to formally joining Nomad, she served as vice president with Citibank, offering strategic global banking solutions to multi-national organizations and their employees.

Heather highly values her association with Worldwide ERC, and has earned both the Certified Relocation Professional and Global Mobility Specialist designations. She is an active participant at a national level, as well as with several regional groups, currently serving on the board for BAMM in the San Francisco Bay area.

A native Floridian, Heather relocated to Southern California in September of 2004. She lives in Rancho Santa Fe, California with her husband, Gavan, and daughters Amelia Rose, Hannah and Ashley.

Frank Peralta

Vice President of Operations

Frank Peralta is a 20 year seasoned professional of the hospitality industry where operations management was his key responsibility.

Frank’s career has been built on his passion for exceeding guest’s expectations, building a team that is empowered to make decisions and always finding ways to improve operations, that at the end of the day, benefit the guest experience.

Before joining Nomad, Frank worked for the Hyatt Hotel San Diego as part of the operations team managing the nightclub and restaurant operations. Prior to the Hyatt, Frank was the director of beverage for the Hard Rock Hotel San Diego managing events, outlets, and guest service. Preceding his role at the Hard Rock Hotel, Frank was the director of operations for House of Blues San Diego managing the events and operations for this venue and previously for the Las Vegas and New Orleans venues. Before his time with the House of Blues, Frank was on the opening team for the Hard Rock Hotel Las Vegas working for the guest service & box office operations team. He is also a UNLV alumni with a Bachelor of Science Degree in Hotel Management.

Kevin Kembel, C.R.P., G.M.S.

Director Client Relations

Kevin Kembel brings a wealth of client management and relationship development experience to his director role at Nomad. His focus on building and improving Nomad’s current client base as well as developing and growing new relationships is acute. Kevin also manages several major accounts and creates raving fans on a daily basis.

Kevin comes to Nomad from the Patrick Lilly Team at the prestigious Corcoran Group Real Estate firm in New York City, where he was a Senior Associate. His team was consistently recognized as one of the top-producing teams in the U.S. by the Wall Street Journal. Working with high-profile and high-net worth individuals, and attending to their unique demands, was the hallmark of how he managed his business and developed strong client relationships.

Prior to his nearly ten-year career in the highly competitive New York real estate business, Kevin served as Director of Advertising at AT&T, where he oversaw all advertising activity for the DSL High-Speed Internet Service product. Additionally, he has held positions with major global companies JPMorgan Chase, Ogilvy & Mather and Wunderman/Y&R New York.

Graduating with a BBA in Finance from Abilene Christian University, Kevin’s varied experience in the fields of corporate finance, advertising and real estate bring a unique skill set to Nomad, and to the temporary living industry. His sense of humor, stellar business ethics and innate ability to address client needs quickly and effectively, earns him the trust and respect of both peer and client. Kevin resides in La Jolla, and enjoys all the great things about living in Southern California, including spending time on the beach with his black Lab, Izzy.

Patti Whittle

Director of EMEA Operations

Patti Whittle manages the EMEA office as the Director of EMEA Operation based in London. Having been transferred to London in the autumn of 2000, Patti brings to Nomad her personal knowledge of relocation both within the US and internationally. She overseas supply chain management for the EMEA region, reservations, guest services, and account management.

Patti joins the Nomad team with over 14 years of serviced apartment and management experience. She is the former District & General Manager of Oakwood United Kingdom in London. In that position, she played an integral role in the growth of the fledgling office. She was also the District Manager for Oakwood's operations in both Atlanta and Chicago earlier in her career.

Although Patti was born in Georgia, she has been relocated no less than 13 times throughout the US, Germany and the UK. She currently resides in a London suburb with her husband Jon and their daughter, Annabelle.

Matt McBride

Director of Global Supply Chain

Matt McBride manages the supply chain of worldwide Nomad Certified Partners. In his previous role as Guest Service Manager, he dedicated his efforts in building professional relationship with our partners on a daily basis. His candidness and ability to foster quick rapport with guests has made it a seamless transition into the supply chain role.

Matt came to Nomad with 12 years of hospitality experience in the bar & restaurant industry. He exceled quickly and made a name for himself in the industry as a leader and motivator. In his years managing multiple locations, he built a reputation of developing strong teams that were highly engaged and that provided outstanding service delivery. Matt’s enthusiasm and passion for serving, and inspiring others to do so, is the cornerstone of his success.

Matt earned his Bachelor of Science in Psychology from National University. He currently resides in Rancho San Diego with his wife, Marisol, and their three children: Madden, Mathison and Mace.

David Janiszeski

Director of Reservations

David Janiszeski oversees worldwide reservations operations, driving service excellence on the front lines. Prior to the director role, David excelled in positions in both client relations and reservations management in the U.S. for Nomad . Before joining the organization, David was employed at AT&T Mobility, where he thrived in both sales and customer service. David exhibited early success with his ability to build rapport and exceed customers’ expectations with his personable and knowledgeable approach.

After completion of his masters of science in educational counseling, David was recruited into management. He built a stellar reputation in a short amount of time, and became known for his leadership, motivation, and execution. During his tenure at AT&T, David and his team exceeded sales quotas year over year, a direct result of hard work, dedication and attention to the customers’ needs.

David is originally from Buffalo, NY and in 2013, he migrated to southern California to avoid the harsh winters of the north. He now enjoys all of the year round outdoor activities that San Diego has to offer.

Testimonials

It's not what we say, it's what just a few of our customers say about Nomad that makes us special….

"Nomad Temporary Housing is my procurement department's dream."

Senior Relocation Director of one of America’s largest entertainment conglomerates, regarding Nomad’s proprietary reservation bid system that seeks out the best market rates every day.

"Nomad's founder asked me to review their business plan before they launched. The model of unbiased selection was very innovative, and a market disrupter. When Nomad opened, we tested out the concept. Since then, we have been extremely pleased with their execution of unbiased options, superior rate variety, and their high service level. We have been thrilled using Nomad. They truly aggregated the temp housing industry"

Scott Carroll, President, Odyssey Relocation Management

"I just love Nomad, it is especially appealing for my summer interns."

Senior Relocation Manager from one of America’s largest IT hardware manufacturers in regard to Nomad’s unique ability to house large intern groups by consolidating the inventory of numerous partners in the fewest possible locations.

"We’re all very excited about the opportunities to build our partnership with Nomad. We appreciate all you do to make our jobs a little easier, but still give us confidence that we’re offering high quality options."

Relocation management company consultant regarding Nomad's ability to source broadly on her client's behalf.

"I give Nomad two thumbs up!"

Vice president of a mid-size and growing relocation company after seeing how Nomad can give his clients multiple options and save time for his relocation counselors.

"So far everything has been just fantastic.....the serviced apartment is just superb. Thanks for everything. You are a super star. Moving into a new country was made super easy thanks to you....."

International Nomad guest commenting on his service experience with his reservation coordinator.

"Nomad is groundbreaking. Your firm revolutionizes the temporary housing industry. Your technology is very, very innovative."

Senior relocation manager of Fortune 50 Technology Firm referring to Nomad’s “industry firsts”: technology offerings, service capabilities and controls, and business model that aggregates the highly fragmented temporary housing industry.

"Thanks, Joanna! It was fantastic and we enjoyed New York a lot and it helped us settle into the new place very quickly. I appreciate all the help you have given us throughout our stay. It was not easy coming in to a new place but thanks to you it was pretty easy to acclimatize to the US"

Fortune 100 guest complimenting his reservation manager.

Technology

Nomad Launches Mobile App!

Designed with our guests in mind. Our mobile app provides the ability to search properties, book apartments, view arrival instructions, map directions and submit service requests, all encompassed in one place. Download in the Apple Store today!

Nomad Technology at a Glance

Nomad employs leading edge, yet proven technologies to provide the best possible level of service to our clients and guests.

Our goals for our valued guests include providing a simple rental process, a wonderful arrival experience, and an easy, problem-free stay. On the client side; we insure you receive the information you need, the reports you need, and the billing format you need, all when you need it.

Our software and technology includes:

Nomadtemphousing.com

Nomad’s website is more than photos and text. This website holds reams of data for each of our 11,000 properties. We use this data to select the best possible rental option for our clients. With www.nomadtemphousing.com you can send us a service request, request general information, and learn about your new temporary home and it is surroundings. Our robust website has also been designed for ease of use and navigation.

OSCAR Temporary Housing Software

OSCAR is the leading corporate and temporary housing software application available. It provides property management, financial accounting, reservation systems to manage Nomad’s worldwide rental capabilities, and numerous other business applications. We have the ability to bill in numerous currencies (VAT certified), bill daily, weekly, or in 30 day increments. Our systems handle credit card processing accurately and securely. Our system also manages multiple roommates, block rentals, and all key guest/client information.

NomadTrack:

Nomad employs NomadTrack, a state of the art CRM system that allows our associates and leadership to track, handle and follow up on every service request of any nature, worldwide. From a simple request such as providing a receipt, to handling an urgent air conditioner issue in 100 degree heat, NomadTrack communicates issues instantly. NomadTrack communication technology updates guests via text messaging, email and voicemail to keep our guests well informed until any request is resolved.

Cloud-Based Platforms:

Nomad is one of the first corporate housing companies in America to deploy all software on established servers off-site with one of the world’s largest IT server farms. This IT option provides numerous redundancies, 99.97% uptime, instant 24/7 worldwide access for our staff members, and unmatched security. Our platforms meet all of the latest security, disaster recovery, and redundancy protocols called for with our relocation, government and private industry clients. All information and entries are backed up daily, many back ups occurring with each keystroke.

NomadSearch:

Embedded in our website, property descriptions, and all arrival documents is a link to NomadSearch. NomadSearch is a premier tool for all of your questions on living like a local in your new neighborhood. Nomad developed this tool to provide useful and current information on your property’s area restaurants, schools, nightlife, DMV offices, points of interests, and practically anything else you can imagine. To begin, search for properties on our website and go to More Information, Area Map.

Property Descriptions

High-rise and Mid-rise Temporary Apartments

Nomad Temporary Housing features temporary apartments in high-rise or mid-rise apartment communities and condominiums. These apartments and condos are either four or five star levels. Many buildings feature the benefit of a 24/7 doorman or concierge to serve you.

These properties are generally located in large urban settings, city downtown zones, and occasionally in greater metro locations. Nomad has high-rise locations in New York, Chicago, San Francisco, Miami, London, Vancouver, Los Angeles, Atlanta, and Toronto.

These fine properties often include city views from upper floors, and are often conveniently located near major employers and public transportation. Most locations in New York and London do not include car parking. Car parks are nearby, though they can be pricey.

Garden Style Temporary Apartments

Today’s garden style temporary apartments are not the square, flat roofed boxes from a generation ago. Nomad’s four star and five star properties feature quality style and architectural details found in fine homes. These properties may have stairs up one level, but many have elevators, as many are three to five stories tall. Parking is included in most locations, often in garages adjacent to your home.

Interior appointments include upscale furniture, designer kitchens, en-suite washers and dryers, and most are gated communities.

Recreational amenities vary by region, but you can expect fitness centers, pools, and club rooms at 90% of our locations.

Serviced Apartments – International Locations

Temporary apartments are known as serviced apartments outside of the United States. International locations are also a little more hotel like, as most provide a 24/7 front desk or concierge for your service. Also for your convenience, the majority of our international locations are available for rent by the day or week.

The building styles and architecture vary widely; many are high-rise style communities similar to what you would find in New York or Chicago. You will also find overseas locations in beautiful buildings from a different period. Our wonderful townhouses in the Kensington neighborhood of London may have been built 200 years ago; however, they have been totally renovated and now feature modern interiors.

Whether you are in a sleek high-rise in Vancouver, or in a stunning building in Paris, interior accommodations remain pretty consistent with quality furnishings, linens, kitchen items and the like. You can expect more frequent housekeeping services in some countries. While weekly housekeeping is the standard in most cities, some have daily housekeeping services.

Recreational amenities vary widely, from no amenities at all to virtual adult playgrounds with unusual features such as climbing walls, saunas, and yoga instructors.

FAQ

We have compiled a list of Frequently Asked Questions, click on the question to see the related answer. If you can't find the question here, contact us.

What is temporary housing?

Who is Nomad Temporary Housing?

Why should I choose Nomad over other temporary housing providers?

What else makes Nomad a better fit for me?

Are Nomad rates competitive?

What is the difference with a Nomad apartment vs. a hotel/suite hotel?

Is there a minimum length of stay?

Where are Nomad temporary apartments located?

What is included in a Nomad Temporary Housing apartment?

What kind of properties does Nomad have in its portfolio?

Are pets welcome?

Are Nomad temporary accommodations smoke free?

Awards / Press

BGRS Honors Nomad Temporary Housing with Supplier of the Year

BURR RIDGE, Ill., Nov. 3, 2020 /PRNewswire/ -- At their recent virtual Forum, BGRS presented Nomad with the prestigious Supplier of the Year Award for 2020. Selected from a field of over 1900 supplier partners from a variety of relocation services, Nomad won based on several key performance indicators. These included high ratings in customer service, quick response time on a global basis, consistent service delivery over thousands of rentals and amazing cost savings realized on behalf of BGRS clients. In addition, Nomad's subject matter expertise in technology was cited as a driving factor, paving the way to establish a tech-first, global partnership solution for temporary housing for BGRS.

Considered an essential business, Nomad Temporary Housing has continued to deliver the high level of service their clients expect, even during a pandemic. Traci Morris, BGRS Chief Executive Officer, notes "Nomad has demonstrated the true meaning of partnership by quickly reacting to the significant Covid related changes and disruptions by ensuring BGRS clients and customers experienced minimal impact, throughout the world, under very difficult circumstances. As some of their competitors exited the market, they immediately assumed responsibility for active customer files and quickly delivered critical information and exceptional service." The business relationship between BGRS and Nomad goes back ten years, and continues to grow stronger each year, fueled by new innovation on the technology front, and expansion of products and services in new locations.

Nomad Temporary Housing Receives 2018 Partner in Quality Award from WHR Group

SAN DIEGO, May 10, 2019 /PRNewswire/ -- Nomad Temporary Housing is pleased to announce its recognition as a 2018 Partner in Quality by WHR Group, Inc. Celebrating their 25th anniversary in 2019, WHR Group continues to be the innovator in the relocation space known for excellent service and concrete results for clients and for their top talent.

In granting these awards, WHR Group evaluates its Global Partner Network for partners that have exceeded commitments to customer satisfaction, supply chain management, service excellence, and overall cost management in the employee relocation sector. This past year was an exceptional one for Nomad.

"Nomad is thrilled to be recognized by WHR for outstanding global service delivery of temporary housing," says Karl Thuge, EVP and co-owner of Nomad.

Nomad Temporary Housing wins 2019 Gold Service Award from RELO Direct!

LAS VEGAS, March 26, 2019 /PRNewswire/ – On March 5th, 2019, RELO Direct presented Nomad Temporary Housing with a Service Excellence - Gold Award at the RELO Direct Corporate Forum.

"Nomad Temporary Housing is a long-term partner of more than eight years that consistently delivers a service experience and quality global accommodations that meet and exceed the expectations of our clients and their relocating employees," said Oliver Dubester, Director, Client Support Services for RELO Direct®, Inc. "Nomad, through their commitment of providing the superior service of one centralized company, supports RELO Direct's mission of helping people move with confidence, security, and appreciation for their employer and we are grateful for their partnership."

Nomad was thrilled to win this award for the second time. "We are honoured to support the global service delivery of RELO Direct, and their valued clients," said Gavan James, CEO of Nomad. "This award reflects the daily dedication and effort of our front line associates, as well as the hard work of our partner network." This is Nomad's 27th major service award in the last five years, making Nomad one of the leading service providers in the temporary housing field in the world.

Nomad Temporary Housing, Inc. Wins NEI Own It! Award

Omaha, Nebraska ─ Nomad Temporary Housing, Inc. is pleased to announce that it has earned the 2018 NEI Own It! award in the Temporary Living division. The NEI Own It! award recognizes the Service Partners who best exemplify the NEI business approach to providing Service Exceeding Expectations: Offering value, Winning the customer’s confidence, responding Now, not later, Inspiring others with a positive attitude and Taking full responsibility.

“’Own it’ is a global concept for NEI employees and for our extended family of Service Partners,” said Michelle Moore, NEI Chief Global Mobility Officer. “They say that imitation is the highest form of compliment that one can receive. It is very important to us to see Service Partners who truly embrace The NEI Way and our culture of providing Service Exceeding Expectations. We are so pleased to recognize those who best exemplify our ‘Own It!’ approach!”

Nomad Temporary Housing, Inc. Wins NEI Service Exceeding Expectations Award

Omaha, Nebraska ─ Nomad Temporary Housing, Inc. is pleased to announce that it has earned the 2018 NEI Service Exceeding Expectations award. The NEI Service Exceeding Expectations Award is presented to Service Partners by industry segment and is based on the highest percentile scores, as captured in NEI scorecard processes.

“The goals of our awards program are to recognize and thank those service partners who are truly committed to delivering on NEI’s mission of providing Service Exceeding Expectations to our clients’ relocating families,” said Al Blumenberg, NEI SVP of Global Client Development and Service Partner Relations. “Our program continues to grow and we are very excited to be able to present 31 awards tonight as we celebrate our sixth year of the NEI GPA Summit.”

Gavan James Receives Individual of the Year Award from the Corporate Housing Providers' Association

SAN DIEGO, April 12, 2018 /PRNewswire/ -- Nomad Temporary Housing President and CEO, Gavan James, has been awarded the Individual of the Year (300 units or greater) by the Corporate Housing Providers' Association (CHPA). CHPA is the professional trade association exclusively dedicated to supporting corporate housing providers around the world. Every year the industry gathers for its annual conference and awards ceremony, where the recipients of the Tower of Excellence are recognized.

Nomad Temporary Housing Receives 2017 Partner in Quality Award from WHR Group

PEAWAUKEE, Wis., March 6, 2018 /PRNewswire/ -- Nomad Temporary Housing is pleased to announce its recognition as a 2017 Partner in Quality by WHR Group Inc. WHR Group helps companies relocate their employees to new opportunities all over the world. With over 20 years' history of offering innovative solutions for clients, and concrete results for their top talent, WHR Group bases its success on creating long-term partnerships with knowledgeable, worldwide experts and strives to recognize these experts annually.

Karl Thuge, Partner and EVP at Nomad states, "This award honors our frontline employees in reservations and guest services, and their long-standing commitment to service excellence. It acknowledges their efforts every day to make each guest feel like Nomad cares, the client company cares, and of course, that WHR Group cares about every aspect of the employee's relocation or assignment. Our team is humbled to serve, and very much appreciates the recognition!"

Nomad Temporary Housing wins 2017 FEM Americas EMMAs Corporate Housing Provider of the Year — for the Second Year in a Row

SAN DIEGO, May 9, 2017 /PRNewswire/ -- On Thursday, May 4, 2017, the winner of this year'sCorporate Housing Provider of the Yearaward was announced at the FEM Americas dinner at the Denver City Center Marriott in Denver, CO.

The FEM EMMAs are the premier awards for the global mobility and HR industry and following a highly successful two-day Summit, 200+ key figures, leaders and companies gathered to celebrate the brightest and best in the Americas.

Judged against a strict set of criteria, the competition for this award was fierce, with nine shortlisted finalists.

The judges commented on Nomad Temporary Housing's entry:

"Nomad offer a very innovative concept. Their suite of services and innovation drives results that provide direct benefits to their clients."

"We are thrilled to be honoured with this prestigious award for the second year in a row," says Gavan James, CEO of Nomad. "We are grateful to our fantastic Nomad staff, quality housing partners around the globe, and our incredibly loyal clients that have made this possible," James adds.

Earlier this year, Nomad Temporary Housing received a Gold Service Excellence Award from RELO Direct, and scored the top rating in the 14th Annual, Relocation Managers' Survey© conducted by Trippel Survey & Research, LLC. Nomad is ranked #1 in Overall Satisfaction, Net Satisfaction, Loyalty, Innovation and Partnership, and Willingness to Recommend. Nomad has also received this top ranking, two years in a row. Further, Nomad has also received numerous other service awards from our valued clients in the last twelve months.

Forum for Expatriate Management Honors Nomad Temporary Housing as EMEA EMMA Award Winner For Corporate Housing Provider of the Year

LONDON, Nov. 28, 2017 /PRNewswire/ -- On Friday, 10 November, 2017, The Forum for Expatriate Management (FEM) announced Nomad Temporary Housing, the premier global provider of temporary housing, as the 2017 Expatriate Management & Mobility Award winner for the EMEA region in the Corporate Housing Provider Category. Nomad also won in this category in May 2017 for the Americas region.

Karl Thuge, Partner and EVP at Nomad states, "Nomad is humbled to receive this recognition from our global peers in the industry. While our service model was built upon cutting edge technology, we continue to invest in our 'high touch' customer approach. This award is confirmation of what so many of us in relocation understand; high tech and high touch are not mutually exclusive."

The FEM EMMAs are the premier awards for the global mobility and HR industry around the world, bringing together global mobility's brightest and best in EMEA for this specific event. All award submissions are judged by a panel of independent experts against a set of strict criteria, who noted that the standard of entries was very high yet again for 2017. One judge remarked about Nomad's aggregator model "A really unique market proposition, and one which will save money for clients via their mini auction methodology…..Hugely impressed by innovation-focused approach". The award follows Nomad's massive growth on a global scale, with clients embracing the aggregator model, and recognizing the abilities it has in the worldwide marketplace.

Nomad Temporary Housing Achieves Highest Average Survey Scores in the 15th Annual 2017 Relocation Managers' Survey - for the Second Year in a Row

Trippel Survey & Research, LLC conducted its fifteenth annual survey to obtain evaluations from corporate relocation managers regarding their level of satisfaction with temporary housing service providers.

For the second year in a row, Nomad Temporary Housing achieved the highest average survey score, rating higher than all other national and regional temporary housing brands. Nomad is also the only brand with all survey scores in the 8 – 10 range, on a scale of 1 – 10. In addition, Nomad has also scored at the top of the Trippel survey in Net Satisfaction for 2016 and 2015.

Nomad Temporary Housing Wins Gold Service Excellence Award From RELO Direct

RELO Direct, at its recent 7th Annual Corporate Forum Event, honored Nomad Temporary Housing with a Gold Service Excellence Award. Nomad has provided temporary accommodations for RELO Direct and its valued clients for more than six years in locations all over the globe.

"At the core of everything RELO Direct® does is a commitment to meeting and exceeding the expectations of our clients and their relocating employees," said Oliver Dubester, Director, Global Supply Chain Management. "In order to achieve that, we must partner with the best supplier partners available since they act as an extension of our own organization. Throughout our relationship, Nomad Temporary Housing has shared this vision for service excellence and we are grateful to be aligned with them."

Nomad won the Platinum level service award from Brookfield at their supplier forum in Washington DC!!

SAN DIEGO, Nov. 1, 2016 /PRNewswire/ -- Nomad Temporary Housing was awarded the 2016 Platinum Premier Service Award at the recent Brookfield Global Relocation Supplier Forum in Washington D.C. Nomad was one of eleven global suppliers to be honored at the platinum service level, and was the only organization in the temporary living service line to earn such recognition. Brookfield notes the following: "With an ongoing focus on total commitment to quality, Brookfield has continued to collaborate with our supplier partners to enhance performance management and innovation, optimize mobility spend and mitigate risk. Congratulations to our 2016 award winners who have gone above and beyond to demonstrate their commitment to excellence."

Nomad Temporary Housing Awarded Service Exceeding Expectations Award by NEI Global Relocation!

San Diego, CA (San Diego, CA)-Nomad Temporary Housing was awarded the 2016 Service Exceeding Excellence Award at the recent NEI Global Relocation Partner Alliance Summit in Omaha, NE. Hundreds of global partners gathered for educational sessions and to advance strategic partnerships. Nomad was one of nine global suppliers to receive this prestigious service award. “Our congratulations to Nomad Temporary Housing for receiving the NEI Service Exceeding Expectations Award for Temporary Living Accommodations in the large company category,” said NEI CEO, Randy Wilson. “The Service Exceeding Expectations Awards are presented to those companies with the highest evaluation scores over the past year. Nomad founder and CEO, Gavan James, served on our inaugural Global Partner Alliance Board of Directors from 2012-2014 and we sincerely appreciate the leadership skills and insights that he brought to that position. He and his company reflect the high-quality standards that we search for in all of our Service Partners and for that, we thank you on behalf of NEI, our clients and their relocating employees.”

Nomad Temporary Housing named Corporate Housing Company of the Year!

SAN DIEGO, May 11, 2016 /PRNewswire/ -- Nomad Temporary Housing was awarded the 2016 Corporate Housing Company of the Year at the recent "Emma Awards" held in Philadelphia, Pennsylvania. The Forum for Expatriate Management (FEM) holds the Expatriate Management and Mobility Awards annually.

"We are thrilled to win a prestigious Emma Award," says Gavan James, founder, president and chief executive officer of Nomad. "This is another affirmation of Nomad's superior service, and unique unbiased model. We would like to thank our incredible staff and over 700 quality worldwide housing brands that contribute to our industry leading results."

Nomad Temporary Housing Awarded Global Partner of the Year by Global Mobility Solutions

SAN DIEGO, March 1, 2016 /PRNewswire/ -- Nomad Temporary Housing was awarded the 2015 Global Partner of the Year at the recent Global Mobility Solutions Supplier Forum in Scottsdale, AZ. Hundreds of suppliers gathered for educational sessions and to celebrate another amazing year serving GMS. The true collaboration between Nomad and GMS has been integral to the success of the partnership. Says John Fernandez, Vice President, Global Services, "Since bringing Nomad into the Network, we have experienced record breaking conversions and satisfaction. Nomad's commitment to excellence is the perfect complement to our model. Thanks to all at the Nomad Team for a record breaking year."

Nomad Temporary Housing Wins Superior Quality Service Award From Graebel Relocation Services Worldwide!

San Diego, CA (November 2, 2015)-At its recent 15th Annual Graebel Relocation Alliance Conference, Graebel honored Nomad Temporary Housing with the award for Superior Quality Achievement as chosen by guest/transferee. Nomad provides temporary accommodations for Graebel and its valued clients in locations all over the globe.

Nomad Temporary Housing Ranked #422, Inc. Magazine

Nomad Temporary Housing is proud to announce Inc Magazine listed Nomad Temporary Housing #422 on its 34th annual Inc 5000, an exclusive ranking of the nation's fastest-growing companies. The list represents the most comprehensive look at the most important segment of the economy—America's independent entrepreneurs. Companies such as Yelp, Pandora, Timberland, Dell, Domino's Pizza, LinkedIn, Zillow, and many other well-known names gained early exposure as members of the Inc. 5000.

Nomad Wins Brookfield Gold Premier Service Award

Nomad Temporary Housing is the proud recipient of the Gold Premier Service Award for Temporary Living from Brookfield Global Relocation Services. Out of more than 2,800 global supply chain partners, Nomad was the only company in the field of temporary living to be singled out for this honor. A strategic partner for Brookfield for the past three years, Nomad has consistently maintained extremely high service scores throughout their business relationship and through very high volume time periods.

Cindy Salter, Executive Vice President, Brookfield, states, "Critically important is their cost and margin transparency. Thank you very much, Nomad!"

Nomad Ranked Highest in Five Service Categories!

According to the 13th annual 2015 Relocating Manager's Survey, conducted by Trippel Survey & Research, LLC, Nomad achieved the highest average score in Overall Satisfaction, Net Satisfaction, Loyalty, Willingness to recommend, and Innovation in Partnership of all USA temporary housing firms. This survey is sent to hundreds of U.S. corporation relocation managers. Nomad is widely recognized as having the only unbiased Choice Model, which consolidates the widest array of choices in each market, with the umbrella of service of one single firm.

According to the 2012 National Relocation Survey, conducted by Trippel Survey & Research, LLC, Nomad was ranked #1 in Net Satisfaction amongst all national temporary housing companies in the USA.

Most Creative Marketing

At the 2012 Tower of Excellence Awards event for the Corporate Housing Provider’s Association, Nomad Temporary Housing was one of two firms that won the coveted "Most Creative Marketing" award. Nomad earned the award due to its revolutionary, unbiased temporary apartment model that combines the unbiased choice of 74,000 temporary apartments with the full service of a single company. Further consideration for the award was given for Nomad’s clean website design, innovative option delivery presentations, and overall sales success.

Gavan James, Nomad Temporary Housing Founder and Chief Executive Officer, said “This award is the result of a combined effort of the Nomad team, Jacob Tyler Creative Group of San Diego, CA, and numerous large users of temporary housing who contributed to the formation of our business model. After our first year of business, the marketing efforts of Nomad resulted in capturing the business of over 25 international relocation management companies, and over 300 Fortune 2000 clients."

Heather James, Nomad Partner and Vice President of Business Development, was in attendance with Mr. James to receive this award. “It was thrilling to be recognized and exciting to win,” adds Heather. “Our customers are benefitting every day from our delivery model of unbiased choices, which have aggregated the industry.” Karl Thuge, Nomad’s third Partner and Executive Vice President, adds “Nomad has created a new way for clients to gain access to a fragmented industry. We are honored to win."

Person of the Year

Gavan James, Nomad Temporary Housing’s founder, president and CEO was tremendously honored to be the recipient of the very first “Person of the Year” award from the Corporate Housing Provider’s Association (CHPA) in 2003.

Gavan received the award at CHPA’s annual international conference in recognition for his contribution and leadership in developing the temporary corporate apartment industry into the $2 billion hospitality segment it has become today. In addition to founding Nomad, Gavan was a long term senior executive managing the worldwide operations of Oakwood, a global leader in the temporary housing industry. Gavan also was recognized as a founding board member of CHPA, past president, regular speaker, and contributor of the industry’s trade organization.

President Recognition

Nomad Temporary Housing encourages all associates to serve in our industry and community. Our founder, Gavan James, has always led by example, and served two consecutive terms as president of CHPA, which was named the Association of Interim Housing Providers “in the early days” of the organization. Gavan was honored to receive this award and recognition at CHPA’s annual international conference.